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Can you forward selected items of post for me?

Yes, at your request we can do this to any address you specify.

We charge a small handling rate plus the normal Royal Mail/Package rate for forwarding any mail item. We can forward items to you in the UK or internationally.

The ScanMyPost service is not intended to be used for receipt of parcels or items of value. If received, we can forward these items to your chosen address and charge your account with a handling fee and the cost of sending this to you. If you are a new customer or a Very Light User, we will make a charge immediately and may ask for payment in advance. If you are an established customer on any other package, we will add the charges to your next monthly bill.

If a parcel, we will need to open the parcel and inspect the contents to ensure that we do not inadvertently forward any items which would put us in breach of UK or international law. If items of value are received, such as Cheques, Deeds, Share Certificates, Life Policies or suchlike, we will securely store the items until we receive a forwarding request. If the value of these items exceeds a certain level, we may be required under the Money Laundering Act 2007 to undertake more stringent levels of authentication before we are able to forward items to you. In this event, any items received for you, not just items of value, will be stored temporarily pending satisfactory authentication.

Magazines and promotional literature, together with junk mail, are automatically destroyed on receipt unless we have agreed to handle them otherwise. You will not be charged for any item received on your behalf and destroyed.

Frequently Asked Questions

Click on the links below to view our answers to the more common questions that we are asked.
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